I ordered time-sensitive items for an important client, requesting and paying Sailrite for "2 Day Priority Shipping." Over a week later, the tracking numbers indicated my shipment was delayed and is still in Indiana! So, I contacted Sailrite Customer Service and was...Read more
Ordered a fabric from them on May 1, couldn't stress the fact that it was a rush job and we needed that ASAP. Someone took our order, we were told we should receive it in 3-5 business days only to get an apology e-mail after 6 days stating that the fabric is in a...Read more
Of the two orders placed at Sailrite--they made shipping errors on both. The first error was just time consuming (had to send a bolt of the wrong colored fabric back and then wait for the correct color to be resent). The second was stressful and is still unresolved. On...Read more
Delivery Service Review
Rude and condescending personal. Would not honor shipping cost advertised on amazon. They charged me triple the amount for shipping and did not take responsibility for incorrect advertising.
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